COVID-19 (Coronavirus) Curtis Banks - working with you

We know that the impact of the Coronavirus is being felt across the UK and is wide-ranging and our priorities remain the welfare of our staff and continuity of service for our clients.  Our objective is to deliver these priorities while monitoring and adhering to UK Government’s advice and guidance relating to COVID-19 Coronavirus.

As a consequence of complying with instructions from the UK Government in response to the Coronavirus pandemic, we are currently unable to accept incoming calls. Curtis Banks is operational with a high number of staff working remotely, and you can still reach us via email or secure message from your portal account. Searching via our Contact page will help direct your message to the right team.

We remain here for you and the administration of your pension, during these extraordinarily busy times.

Latest updates and helpful documents

Latest update from Curtis Banks

Update from Curtis Banks 24 March 2020

pdf | 108 KB
Read the latest update from Curtis Banks regarding COVID-19.
Rent concessions & suspension

Rent concessions & suspension

pdf | 83 KB
This guidance note contains key information on questions our tenants may have about paying rent.
Property purchase and ongoing property transactions: COVID-19

Property purchase and ongoing property transactions: COVID-19

pdf | 94 KB
This factsheet contains points to consider when instructing us with property investment intentions.
Contact us via secure message or email. Visit our Contact page to direct your message to the correct team.
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Staying safe online

We want to keep your pension and your transactions with us safe. We always take your security seriously especially at a time when potential fraudsters are increasing the number of fraud attempts relating to the Coronavirus.

Our staff remain vigilant to the rise in scam messages and transactions but it is now as important as ever to keep your details safe online and when dealing with your pension.

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